April 2, 2021

How to set up delegate access with your GoDaddy clients

Did you know you can access your client's GoDaddy account without their username and password? It's actually quite easy to do using GoDaddy Pro.

With GoDaddy Pro, you can send a client a delegation request to either manage their products or manage their products and purchases. Here's how you do it in the Hub by GoDaddy Pro and the Legacy GoDaddy Pro dashboard.

Delegation in The Hub

If you are using GoDaddy's new experience, the Hub, then these steps will apply to you.

  1. Log into your GoDaddy account.
  2. Visit the client page and open up one of your client's detail pages. If you haven't set up a client, visit https://hub.godaddy.com/clients and then click new client.
  3. From the client detail screen, click request access
  4. Choose your access level
    delegation
  5. On the next screen, enter your client's email address, update the message as needed and then click send.

From here, your client will receive an email. They will click on the link in the email, sign into their account, and then accept the delegation request.

Access your clients account in the Hub

Accessing your client's account is a breeze. Head back to the client detail page and then click login as client on the right-hand side of the page.

Delegation using GoDaddy Pro Dashboard

If you're using the legacy GoDaddy Pro dashboard, you'll follow these steps.

  1. Log into your GoDaddy account
  2. Visit pro.godaddy.com
  3. Visit the client page and open up one of your client's detail pages. If you haven't set up a client, click clients on the left-hand menu and then click add another client.
  4. On the client's detail page, click Request Access
    godaddy pro
  5. Choose your access level, Manage Products or Manage Products and Purchases and hit next
  6. Enter your client's email, update the message, and then click send email

Access your client's account using GoDaddy Pro

Head back to your client's page within GoDaddy Pro. Now, you should see Login as client link underneath their name. One click and you're in their account, ready to manage their products!

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